Responsible gambling

At Live22, we prioritize the well-being and safety of our players by providing a responsible gaming environment that promotes balanced play and enjoyment. This page offers information on our tools and features designed to support responsible gaming habits.

Deposit Limits

To help manage your bankroll effectively, you can set deposit limits at any time through My Account or directly with our Customer Support team. These limits will prevent you from making deposits above the specified amount during the chosen period.

Time-Outs and Self-Exclusion

• Temporary Time-Out: This feature allows you to take a break from gaming for a selected duration, ranging from 24 hours to several days.
• Permanent or Long-Term Self-Exclusion: If needed, you can exclude yourself from our platforms entirely for up to six months at a time. Re-entry will only be possible after the specified period has elapsed.

Reality Checks and Session Reminders

To ensure that your gaming experience remains enjoyable and responsible, we've implemented reality checks that pop-up periodically during play. These notifications remind you of session length, wagers made, and remaining balance, helping you make informed decisions about your gaming habits.

External Problem-Gambling Support Resources

For those struggling with compulsive gambling or needing additional guidance on maintaining a balanced lifestyle, we provide links to reputable external organizations that offer support services. These include national helplines and counseling programs specifically designed for problem gamblers in Malaysia and Singapore.

Self-Exclusion Policy Details

Our self-exclusion tools adhere strictly to the guidelines outlined by regulators. Upon selecting an exclusion period (ranging from six months to five years), you will be immediately logged out of our services, unable to access your account, or receive marketing materials during this time.